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Complaint
channel
The ethics channel is a tool that helps us to prevent and detect irregularities in institutions. It allows citizens and representatives to make communications while safeguarding their anonymity and thus avoiding possible reprisals. The channel contains an informative section where all the information about the tool, the processes and their guarantees is collected.
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Sections
Strengthens integrity
Promote compliance with the principles or rules of ethics and good governance and administration.
Prevents conflicts
It is a secure and bidirectional channel that promotes collaboration between the municipal administration and people to cultivate ethical values in public management through participation.
Guarantees confidentiality
Effective protection of your identity and integrity and the guarantee of anonymity in the digital environment if you choose to make the communication anonymously.
The person making the communication has the right to effective protection of his identity and integrity and the guarantee of anonymity in the digital environment if he chooses to make the communication anonymously.
Complies with regulations
Functionality
Multiuser
Different permissions and role management.
Customizable
All graphic elements of the tool are customizable without technical knowledge.
Statistics
Both visits and content management.
Notifications
Communications to report the status of complaints.
Responsive
Adapted to all devices.
100% Anonymous
It uses numeric encryption for users and a TOR browser to prevent IP tracking.
Customers
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